Many dental leaders have never heard the title CXO - chief experience officer. This is about to change as the industry recognizes the trend that has been obvious in medical settings for the last decade - patient experience leaders are a crucial part of a thriving healthcare organization. In this webinar, we'll chat with patient experience leaders in dental organizations to learn why it's so crucial that their voice is at the table.

When a patient comes in for treatment, who is responsible for communicating to them how much they will pay? How do they get that information? What if the information is wrong - who is responsible? In this webinar, sponsored by Airpay, we'll unpack all of these questions...and more!

We've all heard about the importance of active listening when it comes to building trust and creating loyalty with patients. But how do we actually do it? Why does it work? How do we help our teams become better listeners? Join us for this interactive workshop that will help you and your team level-up your skills!

In this webinar, we help you understand how patients think about clinical skill and help you focus on what matters most to them.

In this webinar, we help you understand where Google Reviews and NPS fit into the multifaceted nature of patient experience and practice differentiation, and ultimately give you a framework to meaningfully measure and improve patient experience to drive experience, differentiation, and growth.

IN THIS WEBINAR, WE EXPLORE THEY PSYCHOLOGY OF SDM WITH PATIENTS, THE DATA BEHIND SDM, AND ACTIONABLE STRATEGIES FOR IMPROVING SDM AND IN YOUR PRACTICE.

Dr. Carolyn Brown and Margaret McGuckin explore they psychology of delivering value to patients, the data behind creating value, and actionable strategies for improving your value proposition and delivery in your practice.

Check out our latest white paper, highlighting trends in dental patient-reported outcomes that you can use to inform optimal patient care!

Dive into the first white paper on patient-reported experience measures in oral health!

Dr. Matt Allen, Erin Norris, and Cassie Tallon explore they psychology of waiting, the data behind waiting, and actionable strategies on improving waiting in your practice.