Many dental leaders have never heard the title CXO - chief experience officer. This is about to change as the industry recognizes the trend that has been obvious in medical settings for the last decade - patient experience leaders are a crucial part of a thriving healthcare organization. In this webinar, we'll chat with patient experience leaders in dental organizations to learn why it's so crucial that their voice is at the table.

When a patient comes in for treatment, who is responsible for communicating to them how much they will pay? How do they get that information? What if the information is wrong - who is responsible? In this webinar, sponsored by Airpay, we'll unpack all of these questions...and more!

We've all heard about the importance of active listening when it comes to building trust and creating loyalty with patients. But how do we actually do it? Why does it work? How do we help our teams become better listeners? Join us for this interactive workshop that will help you and your team level-up your skills!

In the newest Kinda Different episode, Matt sits down with Caroline McLeod, Value-Based Solutions Manager at CareQuest Institute.

Kinda Different returns with another candid, practical conversation with Dr. Layla Lohmann of Apex Dental Partners

Kinda Different is back with a practical conversation with Caitlin Walsdorf from Healthscape Advisors.