Everything your DSO needs to improve operations, differentiate your brand, and strengthen payer relationships — powered by real patient experience and employee trust data.
Talk with our teamDental leaders are under pressure to:
Increase operational efficiency
Support practices with better coaching
Attract and retain clinical talent
Drive patient retention and case acceptance
Improve payer leverage
Stand out in a crowded market
The challenge?
You can’t fix what you can’t see.
Production data and NPS don’t tell the real story.
DifferentKind fills that gap with patient experience intelligence built specifically for DSOs.
DifferentKind gives DSOs a clear picture of what patients actually experience at every practice — and why it matters.
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Most DSOs compete on sameness — same services, same messaging, same “great patient care” claims. DifferentKind gives you the data to prove what makes your organization different.
Payers increasingly value network-quality reporting — but most DSOs can’t produce it.
DifferentKind changes that.
The insight engine your operations team has been missing.
You’ll see:
Communication clarity
Trust-building behaviors
Perceived value
Transparency & shared decision-making
Treatment alignment
Wait times & flow efficiency
Experience themes by provider, team, or location
You’ll do:
Coach locations with clarity
Identify root causes behind churn
Know exactly where trust breaks down
Improve case acceptance
Reduce rework, callbacks, and inefficiency
You’ll get:
Automated PX dashboards
EX (employee trust) insights
Location-level scorecards
Board-ready summaries for leadership
Outcome:
Better coaching. Better decisions. Better patient retention.
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DifferentKind has been a game changer for understanding differentiators, market adaptability, and staff recognition.
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DifferentKind makes me excited about the future of patient-facing measurement in dental care, enabling a better match between patients and dentists.
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DifferentKind translates and distills the patient journey into real time experience measurements, producing a simple and harmonious data and analytics platform that results in engaged providers and happier patients. Engaged providers go the extra mile to ensure safe, competent and compassionate care. Happy patients come back to see these providers. This circle repeats, win-win outcomes are produced, making DifferentKind a force multiplier for solo practices, emerging groups and DSOs.
If you're looking for the data to demonstrate your practice's commitment to patient-centered, evidence-based dental care, we'd love to chat with you.
Leading expert on person-centered care in dentistry
Veteran subject matter expert in teledentistry, value-based care, medical-dental integration, and dental benefits
Seasoned technical leader with a lifetime of software development experience
