Quantify and improve your patient experience with metrics that target loyalty and trust for improved oral health outcomes for patients and improved business outcomes for dental professionals.
Learn MOREA single star rating or NPS number doesn't tell the whole story. Especially when the stakes are high. We're redefining measurement in dental care to ensure you know exactly what your patients want. We then help you develop the evidence-based skills to build trust and develop loyalty.
Patients receive practice-branded communication in their preferred format (SMS, email) the day after their appointment requesting feedback about their experience and outcomes.
Patient feedback is aggregated and displayed in a custom dashboard for providers, staff, regional managers, etc to highlight successes and target areas for improvement.
Our machine learning ready data produces actionable, targeted insights to help dental teams improve across 14 experience metrics and 4 outcomes metrics using proven methodologies.
Check out our new white paper to learn more!
DifferentKind has been a game changer for understanding differentiators, market adaptability, and staff recognition.
DifferentKind makes me excited about the future of patient-facing measurement in dental care, enabling a better match between patients and dentists.
DifferentKind translates and distills the patient journey into real time experience measurements, producing a simple and harmonious data and analytics platform that results in engaged providers and happier patients. Engaged providers go the extra mile to ensure safe, competent and compassionate care. Happy patients come back to see these providers. This circle repeats, win-win outcomes are produced, making DifferentKind a force multiplier for solo practices, emerging groups and DSOs.
If you're looking for the data to demonstrate your practice's commitment to patient-centered, evidence-based dental care, we'd love to chat with you.
Leading expert on person-centered care in dentistry
Veteran subject matter expert in teledentistry, value-based care, medical-dental integration, and dental benefits
Seasoned technical leader with a lifetime of software development experience