Experience Intelligence for Dentistry

The only platform built for DSOs and dental insurers to improve operations, retention, and network quality using verified patient experience data.

Book 15-min callSee how
image depicting dental care tips - scene 4
close-up of a state-of-the-art dental chair
image of a team meeting (for a medical clinic)
image of a dental treatment in progress
image of patient consultation (for a dental office)
[interface] screenshot of an aidriven healthcare application
image of a smiling patient in a dental chair

Trusted by leading DSOs and payer networks nationwide.

See how top DSOs and payers use our platform to streamline operations, boost patient and employee retention, and ensure network quality.

Dental organizations are under pressure to do more with less.

But most teams are operating without real visibility. Production data, claims data, and NPS scores only tell part of the story — and often the wrong one.You can’t fix what you can’t see.

Operational blind spots

You can’t coach what you can’t measure.

Hard-to-scale performance coaching

Regional directors don’t have insights into why offices struggle.

High patient churn, low loyalty

Retention and case acceptance drop without warning.

Team turnover & culture issues

You can’t improve what employees won’t say out loud.

Weak leverage in negotiations

It's harder to come to the table when you can’t prove quality.

Marketing that sounds the same

Google reviews and branding look identical in a crowded market.

Solving Dentistry’s Biggest Challenges

[interface] image of a dashboard interface (for a productivity tools business)

For DSOs

Support every team with data they can actually use.

Learn More
image of an educational seminar in progress (for a veterinary clinic)

For Payers

Dentistry’s best member experience intelligence layer.

Learn More
Platform highlights

What Makes DifferentKind Different

Verified patient experience data

Built specifically for dental, with unmatched granularity.

Real-time dashboards

Track essential metrics instantly with live dashboards for DSOs and payers.

AI-driven analysis

Reveal trends and insights with advanced AI designed for dental operations.

Effortless integrations

Connect seamlessly with your existing systems for unified workflows.

Custom benchmarks

Measure performance against industry standards and set tailored goals.

Google Review intelligence

Turn public reviews into actionable reputation data.

Explore features

How we help you listen at scale

[clinic reception area interaction]

Measure

Continuous patient & employee experience data, captured automatically and at scale.
[interface] image of ai software on a tablet with hospital setting background (for an ai healthcare company)

Analyze

AI-powered analysis, benchmarks, and dashboards built for clinical ops, marketing, and payers.
image of dental professional working

Act

Surface insights that improve retention, case acceptance, culture, and payer leverage.

Measure Trust with Your Team. Become A Most Trusted Dentist.

A winning culture starts with team trust.

Learn MoreSee how trust is measured in dentistry
image of students during welcome week

Experience DifferentKind

See the platform in action

Book a 15-min call to discover how our patient experience intelligence can transform your dental organization.

Get a personalized walkthrough. Learn how to streamline operations, improve retention, and elevate network quality.

Book now

What customers are saying

Trusted by DSOs and payers nationwide.

"DifferentKind translates and distills the patient journey into real time experience measurements, producing a simple and harmonious data and analytics platform that results in engaged providers and happier patients.  Engaged providers go the extra mile to ensure safe, competent and compassionate care. Happy patients come back to see these providers.  This circle repeats, win-win outcomes are produced, making DifferentKind a force multiplier for solo practices, emerging groups and DSOs."

customer giving a testimonial for an ai biotech company [headshot]
Samantha Strain
Partner & Chief Development Officer

"The DifferentKind platform has allowed us to gather critical data into our patient loyalty on a per location / per provider basis.  The data has helped guide our decision-making and strategy across our operational and marketing departments.  Without the DifferentKind data, we would be spending time and energy in the wrong place."

[headshot] image of customer (for a tech gadgets store)
Mick Janess
CEO
FAQ

Your questions, answered fast

Quick answers to common platform questions for DSOs and Payers.

What exactly does DifferentKind measure?

DifferentKind measures patient experience, communication quality, trust signals, and perception of value, not just satisfaction. It captures insights production data and NPS cannot see, giving DSOs and payers a more accurate view of network quality and performance.

‍

How does DifferentKind help with marketing and differentiation?

DifferentKind turns patient signals into stories: review-ready themes, strengths-based positioning, and verified data you can use in websites, recruiting, recruiting, and corporate decks. It helps DSOs stand out in crowded markets with real, measurable proof of quality.

‍

How is DifferentKind different from survey tools or reputation software?

Traditional surveys only measure “liking.” Reputation tools measure star ratings. DifferentKind measures actual patient experience behaviors that drive retention, case acceptance, and payer value, and ties it to real business outcomes for DSOs and payers.

What does implementation look like?

Implementation is lightweight. DifferentKind integrates with your PMS, syncs patient data securely, and automates outreach. Your team does not add new workflows; we manage setup and ongoing support.

How does DifferentKind help DSOs improve operations?

DSOs use DifferentKind to identify coaching opportunities, elevate the patient journey, increase reappointment and case acceptance, and benchmark performance across practices, all without adding work to the team.

‍

How quickly do we see results?

Most DSOs and payers see actionable insights within 30 days and measurable improvements in retention, case acceptance, and patient experience within 60–90 days.