What YOU WILL learn
What DOes the data say about Active listening
We'll dive into the data about how and how much active listening is related to patient experience.
Tips on becoming a better active listener
Is listening all about simply closing your mouth and using your ears? Of course not. We'll give you practical tips to help you become an effective guiding listener.
How to help your team develop active listening skills
Learn from trusted experts in the DSO and private practice space to help you develop - and measure - the active listening skills of your team!
Webinar schedule
We're excited to bring together some of the leading minds when it comes to understanding and applying active listening skills in oral health settings There will be time for Q&A after the session!
The webinar will be recorded, so even if you can't join live, make sure to register so you can receive the recording after the session!
Thursday, May 30, 2024
What DOes the data say about Active Listening
We'll dive into the data about how and how much active listening is related to patient experience.
Tips on becoming a better active listener
Is listening all about simply closing your mouth and using your ears? Of course not. We'll give you practical tips to help you become an effective guiding listener.
How to help your team develop active listening skills
Learn from trusted experts in the DSO and private practice space to help you develop - and measure - the active listening skills of your team!
Webinar speakerS
Matthew Allen, DDS
Matt is the CEO and co-founder of DifferentKind, a patient-focused platform that helps dental professionals measure and improve patient experience. A leading expert on person-centered care, motivational interviewing, and shared decision-making in dentistry, he has given over 100 talks to dental and medical professionals around the globe and has published 9 articles in peer-reviewed journals and other industry publications. He also serves as part-time faculty at the University of Colorado School of Dental Medicine.
Amanda Jozsa, DDS
Amanda Jozsa, DDS is an executive coach and partner at Fortune Management Colorado. She graduated from The University of Colorado School of Dental Medicine in 2010. Amanda has a strong entrepreneurial mindset and purchased her first practice in September 2011. She purchased her second dental practice in December of 2015. Both practices were started from scratch. In 10 years of practicing dentistry and nine years of practice ownership, Amanda has learned invaluable lessons about the business of dentistry and more importantly the culture of a successful dental office. Unfortunately, in 2021 a disability ended her clinical career. Joining and partnering with Fortune Management has been an ideal transition from clinical dentistry and practice ownership into a different way to impact and help.
Teresa Williams
Teresa Williams is a seasoned DSO professional serving as Chief Financial and Operations Officer for Dental Express. She leverages her extensive experience and expertise in ensuring operational excellence with the providers and teams that she serves. In her current role, she collaborates closely with dental providers and DSO leadership to deliver financial and operational guidance to support their strategic objectives. Teresa's invaluable leadership and proficiency in navigating the intricate DSO landscape have contributed to success in both de Novo and acquisition-based companies. Her academic background, consists of a BA in Administrative Leadership from the University of Oklahoma and an MLS in Health Care Law from the University of Oklahoma College of Law.
