There's a lot of talk right now about why NPS is important for your pratice. It is. But it isn't enough. Learn why and what you can do about it.
What kind of data do you need to understand not only IF you're being recommended to friends and family, but WHY?
Learn from trusted experts in the DSO and FQHC space to help you build skills and frameworks to successfully tell the story of your practice or group!
We're excited to bring together some of the leading minds when it comes to understanding how to promote shared decision making for patients in your dental practice! There will be time for Q&A after the session!
The webinar will be recorded, so even if you can't join live, make sure to register so you can receive the recording after the session!
There's a lot of talk right now about why NPS is important for your pratice. It is. But it isn't enough. Learn why and what you can do about it.
What kind of data do you need to understand not only IF you're being recommended to friends and family, but WHY?
Learn from trusted experts in the DSO and FQHC space to help you build skills and frameworks to successfully tell the story of your practice or group!
Matt is the CEO and co-founder of DifferentKind, a patient-focused platform that helps dental professionals measure and improve patient experience. A leading expert on person-centered care, motivational interviewing, and shared decision-making in dentistry, he has given over 100 talks to dental and medical professionals around the globe and has published 9 articles in peer-reviewed journals and other industry publications. He also serves as part-time faculty at the University of Colorado School of Dental Medicine.
Dan Brian is co-founder at DentalScapes, a digital marketing agency for dental practices providing SEO, online advertising, website design, social media management, review campaigns, and more. Married to a practicing dentist, Dan has been talking dentistry around the dinner table for 10+ years and managing digital marketing campaigns for nearly 20. He is the host of "The Dental Domination Podcast" and author of The Dental Domination Program: The Complete Guide to Online Marketing for Dental Practices.