What YOU WILL learn
The Psychology of SDM
Patients want a say in their care. In an increasingly consumer centric world, what happens when you do or don't given them that opportunity?
The data Around SDM
Does good shared decision making increase NPS? Does it improve oral health? We'll get into all the data.
strategies to Operationalize SDM
Learn from trusted operators in the DSO and FQHC space to help you build skills and frameworks to practice shared decision making - and create raving fans for your practice!
Webinar schedule
We're excited to bring together some of the leading minds when it comes to understanding how to promote shared decision making for patients in your dental practice! There will be time for Q&A after the session!
The webinar will be recorded, so even if you can't join live, make sure to register so you can receive the recording after the session!
February 28, 2024
The Psychology of Shared Decision Making
- Why is involving patients in decisions about their care important? How do patients feel when its done well? When its done poorly?
The Data Behind Shared Decision Making
- We'll dive into the patient-reported data on the importance of shared decision making, how it correlates and causes changes with NPS, and how it relates to patient perception of oral health
Active Steps To IMprove Shared Decision Making in your practice
- Shared decision making has core skills that can be practiced and improved by each and every team member. You'll walk away with actionable skills to apply.
Webinar speakerS
Matthew Allen, DDS
Matt is the CEO and co-founder of DifferentKind, a patient-focused platform that helps dental professionals measure and improve patient experience. A leading expert on person-centered care, motivational interviewing, and shared decision-making in dentistry, he has given over 100 talks to dental and medical professionals around the globe and has published 9 articles in peer-reviewed journals and other industry publications. He also serves as part-time faculty at the University of Colorado School of Dental Medicine.
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Mark E. Doherty, DDS, CAGS
Dr. Mark E. Doherty is co-founder and CEO of D4 Practice Solutions which is a dental consulting business. He is a partner in Southcoast Endodontics and owner of Commonwealth Mobile Oral Health Services (CMOHS), a portable dental practice. CMOHS provides comprehensive dentistry in over 300 locations throughout the state of Massachusetts to populations who face barriers to accessing dental care. As a dynamic dental specialist overseeing a multi-site private practice and extensive experience in operating a large portable dental practice for underserved populations, Dr. Doherty offers a multi-faceted level of expertise.
Zachary Brian, DMD, MHA
Dr. Zachary Brian is a dentist, oral health policy leader, teacher, and researcher striving for health equity through effective leadership and advocacy. He is a Kentucky native but lives in North Carolina serving as Associate Professor at the University of North Carolina at Chapel Hill Adams School of Dentistry in the Division of Pediatric & Public Health, where he also directs the Dentistry in Service to Community (DISC) program. At UNC, Dr. Brian is also developing equity-focused oral health policy initiatives to prepare the next generation of oral health care providers for engagement in policy advocacy.
Janet Hagerman, RDH, BSDH
As the Fractional CHO (Chief Hygiene Officer), Janet trains emerging DSOs to create a patient-centered hygiene department that is profitable, consistent, and scalable. An international speaker, author, and consultant, Janet is the author of numerous articles, webinars, and the signature books Selling Dentistry, Meetings Make Money, and Bloom. A Medical College of Georgia graduate, Janet’s experience includes over 30 years of clinical and coaching experience with both solo and small to large group practices, and leadership as a DSO Director of Dental Hygiene, managing 100+ practices. Janet’s specialty is to enrich, enliven and empower others.
